Services

 

Opal iBusinessProductsServicesARiES

Services

Opal iBusiness Solutions' core competencies are in the areas of Business Intelligence, including the development of data warehousing, web based reporting systems and wireless applications. Business Intelligence skill sets are applied to financial, human resource, asset management and other business applications. iBusiness Solutions understands the business and data issues required to analyse, design and develop successful systems in these areas.

A number of data warehouse environments have been established to support EIS, Business Intelligence, standard reporting and workflow. These are active in government and corporate environments. iBusiness Solutions has successfully delivered such solutions based on a solid understanding of business issues and required data.

Areas of expertise include:

  • Software licensing
  • Business Intelligence and Data Warehousing
  • Web based reporting
  • Analysis and Design
  • Business Application Reporting
  • EIS (Executive Information System)
  • Asset Management
  • Knowledge Management
  • Wireless and Portal Technologies

The principle goal of the Professional Services team is to help our customers realise rapid ROI by working in partnership to deliver quick wins and lasting business value. The skills and experience of the Professional Services team is an integral part of the solutions we offer. We have earned credibility in a variety of industry sectors and functional business areas and we pride ourselves on our high level of successful delivery and customer satisfaction.

All customers are unique and have different and specific support requirements when implementing new technology and business systems, and we recognise that even the same customer may have differing requirements over time. Our approach is founded on a large pool of offerings that we prefer to tailor to individual customer requirements and plans.

We are proficient in all aspects of a project life cycle from feasibility study through to implementation, training and support and so are equally comfortable in offering end-to-end services as in providing for skills gap or resource shortfall.

Our primary goal when dealing with our customer base is to establish mutually beneficial ongoing partnerships.  Our extensive long-standing customer base is testament of our excellence in service delivery.